Terms of service


Terms of Service

Welcome to True Bloom Co. By accessing our website or purchasing from our store, you agree to the following terms and conditions. Please read them carefully.

Overview

This website is operated by True Bloom Co. Throughout the site, the terms “we,” “us,” and “our” refer to True Bloom Co. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by these Terms of Service, including any additional policies referenced herein.

If you do not agree to all the terms and conditions, you may not access the website or use any services.

Products & Use

Our products are designed for home fragrance, gifting, and personal enjoyment.

  • Products are not intended for ingestion unless explicitly labeled as culinary.
  • Keep all items out of reach of children and pets.
  • Use products only as described on the product page or included care instructions.

We are not responsible for misuse of products beyond their intended purpose.

Orders & Pricing

All prices are listed in U.S. dollars and are subject to change without notice.

We reserve the right to:

  • Limit or cancel quantities purchased per order
  • Refuse service to anyone for any reason at any time
  • Correct errors in pricing, descriptions, or availability

Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of the order; we reserve the right to cancel if necessary.

Shipping

Shipping timelines are estimates and may vary. True Bloom Co. is not responsible for delays caused by carriers, weather, or events outside our control.

Please ensure your shipping address is correct at checkout. We are not responsible for orders delivered to incorrect addresses provided by the customer.

Returns & Refunds

Please refer to our Return & Refund Policy for details regarding returns, refunds, and exchanges. That policy is incorporated into these Terms of Service by reference.

Intellectual Property

All content on this site — including text, images, branding, logos, product names, and descriptions — is the property of True Bloom Co. and may not be copied, reproduced, or used without written permission.

Bloom Kindness Initiative

True Bloom Co. commits $1 from every item sold to Bloom Kindness initiatives focused on supporting Black communities and creatives. Allocation and beneficiaries may evolve over time. Contributions are made at the company level and are not tax-deductible as charitable donations by customers.

Limitation of Liability

To the fullest extent permitted by law, True Bloom Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website.

All products are provided “as is” without warranties of any kind, express or implied.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Washington, United States.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting to the website. Continued use of the site constitutes acceptance of those changes.

Contact Information

Questions about these Terms of Service can be directed to:

True Bloom Co.

📧 hello@truebloomco.com